How is workplace learning changing in the 21st Century?
So where is true north in our new and changed workplace?
What does good look like?
How might we shift what we produce on a learning team so that our audience can learn at work the same way they do at home?
I’ll be writing much more about this in the coming weeks, but this chart is a start. We’ll have fully transformed into a 21st century learning professionals when these values are consistently reflected in our work.
Training Team's Old Way
ADDIE
Self-contained one shot
Classic deliverables
Passive learning
Reactive content creation
Implement and move on
Challenging to find
Published for training team ease
Job description
Trainer as authority
“Kitchen Sink” content
Trainer Is SME in disguise
Long lead times
User considered last
Courses organized by subject
Long content
Trainer to learner interaction
Siloed by subject matter
Team structured around subject matter
Team only sees their own content
Emphasis on recall
Focus on quantity
Overworked
Design for the project you’re doing
Static
Don’t bother the learners
Narrow definition of training
Can’t measure training’s effect on performance
Complicated evaluation process
No processe or too much process
What Is content strategy?
Stakeholders are the experts
No internal accountability
Strategy absent or confused with goal-setting
Learning Team's New Values
Agile
Flexible series
Form follows function
Active learning
Anticipatory content planning
Expect to iterate
Intuitive to find
Published for learner experience
Emerging capabilities
Empowered learner
Key ideas and problem-solving
Learner-focused professional
Quick content creation
Designed for UX
Courses organized by work context
Short content
Learner to learner interaction
No subject matter specialties
Team structured around workflow
Team sees each other's content
Emphasis on practice
Focus on quality
Time to think
Design for integration and reuse
Experiential
Learners are creation partners
Learner-defined scope
Performance as the measure of learning
Big data collected automatically
Process defined but not fussy
Well-defined content strategy based on learner
Users are the experts
Accountability based on defined criteria and reviews
Well-defined curricular strategy